General Information

Order Info

Please allow 3-7 days for your order to be packed and dispatched.


Shipping Info

Aus Domestic:

Standard: $9.50

Express: $12.50


We ship worldwide and prices are subject to location, as you checkout you will be able to see the correct pricing information for your country. 

NZ: $12

USA: $18

Rest of the world: $29

Please order carefully as international orders are unable to be refunded, exchanged or replaced.

By placing an international order you are acknowledging that you may have to pay duty taxes. Please ensure you are aware of any possible charges you may incur in order to receive the goods.  Little Phoenix are not liable for any of these additional charges. 


Shipping Lead Times:
Please visit the Australia Post website to enquire about lead times.  Once your order has been fulfilled on our end and you have received your tracking details, your order is the responsibility of Australia Post and any lost or damaged items are to be lodged via their website or phone.



We will offer you an exchange or refund if you receive a item that is damaged or faulty.  Please note that this is subject to inspection - please email within 7 days of delivery.


Safety Statement

Little Phoenix products are not toys and should never be left with an infant or young child to play with.  These products should never be used or worn unsupervised, or while sleeping.  

Our products are made with care and are quality checked prior to leaving us, however when you receive your order please check over all items to ensure there are no loose parts or threads that could be of harm to your baby.

If stitching, thread or clips come apart or undone please keep the product out of reach from your child and contact us at


Product Information

Some Little Phoenix products are handmade in Brisbane Australia.  Keeping this in mind, products may vary slightly in shape, size and colour.  We try our best to represent true colours and shapes in our photos, however please note these may appear different in person as they do on a screen.